Communicate with Confidence by Dianna Booher
Author:Dianna Booher
Language: eng
Format: epub
Publisher: Booher Research Institute
Published: 2013-04-30T04:00:00+00:00
10
Apologizing (and Accepting Apologies) Without Groveling or Grit
No persons are more frequently wrong than those who will not admit they are wrong.
—François, Duc de La Rochefoucauld
It is very easy to forgive others their mistakes; it takes more grit to forgive them for having witnessed your own.
—Jessamyn West
Sorry is the Kool-Aid of human emotions. It’s what you say when you spill a cup of coffee or throw a gutterball when you’re bowling with the girls in the league. True sorrow is as rare as true love.
—Stephen King
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